Shipping
Processing time
1-2 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
Returns & exchanges accepted within 30 days
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I gladly accept cancellations
Request a cancellation within: 1 hours of purchase
Privacy policy
Privacy Policy
Moe’s Miscellany respects your privacy. I use the personal information provided through Etsy only as needed to fulfill orders, provide customer service, comply with legal obligations, and operate my business. No snooping, no funny business, and no selling your information.
Information I Collect
To complete your order, Etsy may provide me with information such as your name, email address, shipping address, payment status, order details, and any information you choose to share through Etsy Messages. Etsy processes your payment information, and I do not receive your complete credit or debit card number.
Why I Need Your Information
I use your information to:
• Fulfill, ship, and communicate with you about your order
• Respond to questions, returns, or customer-service requests
• Maintain required business, tax, and transaction records
• Prevent fraud or misuse
• Comply with Etsy’s Seller Policy and other legal obligations
• Send marketing messages only when you have specifically agreed to receive them
Sharing Your Information
I share personal information only when reasonably necessary, including with:
• Etsy, as required to provide services and comply with Etsy’s policies
• Shipping carriers and delivery providers
• Service providers that assist with order fulfillment or business operations
• Government authorities or other parties when required by law, legal process, fraud prevention, or protection of legal rights
I do not sell or rent customer information to third parties.
Data Retention
I retain personal information only as long as reasonably necessary to provide services and meet business, tax, legal, and regulatory requirements. Transaction records may generally be retained for up to seven years.
Transfers Outside Your Country
Moe’s Miscellany is located in Pennsylvania, United States. Information may be processed or stored in the United States or other locations where Etsy and its service providers operate. Privacy laws in those locations may differ from those in your country.
Your Rights
Depending on where you live, you may have rights concerning your personal information, including requesting access, correction, restriction, or deletion. Some information may need to be retained when required for tax, legal, security, or legitimate business purposes.
For concerns involving information held directly by Etsy, please contact Etsy through its own privacy and support channels.
Contact
For questions about how Moe’s Miscellany handles information connected with your order, contact:
Amy Moore-Ramirez
Moe’s Miscellany
[moes.miscellany@gmail.com](mailto:moes.miscellany@gmail.com)